Home » Meet our Team

Meet our Team

Jem Kissi – Agency Principal & CEO

Meet Jem Kissi, the Principal Agent and CEO of SicaIFS. She is a Chartered Underwriter (CPCU) and Transportation Risk Specialist (TRS), who brings over 25 years of experience in the insurance industry. From her Great Grandmother down to her Mum, Jem comes from a long line of female small business owners instilling early-on a deep understanding of the challenges families face in general and business owners in particular. Now, as a dedicated wife, mother of four, and small business owner herself, she is has expanded this understanding into a passion for safeguarding families’ assets and ensuring their financial security. Throughout her illustrious career, she has assisted over 10,000 families in identifying insurance protection options tailored to their needs, preserving their quality of life during unforeseen emergencies. Jem holds a Bachelor’s Degree in business with a major in insurance from the University of Ghana and a Master’s in Business Administration with a specialization in Finance from the University of Hartford. Beyond her professional achievements, Jem actively contributes to her community as a leader in the Women of Influence fellowship at her church and as a board member of her local YWCA.


John Kissi – Agency Manager 

Meet John Kissi, our esteemed Agency Manager, boasting an impressive 25 years of diverse industry experience across renowned companies such as Travelers, Primerica, Citibank, and Allstate. Grounded in his Christian values, John infuses his work with integrity and compassion, embodying the essence of care and commitment in every client interaction. Alongside his professional endeavors, John cherishes his role as a devoted father to his four children.  John’s passions extend beyond the office to include his Board membership at his church, Faith Christian Assembly, his unwavering support for the Chicago Bulls, and his dreams of a getaway to Bora Bora.

Tanya Guy-Mitchell – Licensed Consultant

Meet Tanya – a Licensed Producer and Consultant with over thirty years of experience, specializing in exceptional service within our Commercial Lines team. Tanya efficiently handles endorsements, payments, follow-ups, renewals, and more – ensuring meticulous attention to detail in every interaction. She is unmatched in her dedication to exceeding client expectations; she goes above and beyond to provide tailored solutions to businesses of all sizes. With Tanya, you can expect personalized guidance for your business coverage needs, backed by her wealth of industry knowledge. Outside of work, Tanya is an avid Cowboys fan who enjoys sharing stories about her family, always ready to connect on a personal level while delivering top-notch professional support.


Specialized Groups:

Commercial Lines Team

For small business owners, every loss poses a threat to the hard work you’ve invested and the legacy they hope to pass on. Our Commercial Lines team understands the passion behind your business and the limited time for insurance matters. Serving as your partners, we alleviate your insurance concerns by managing risk and obtaining the right coverage to address your exposures. Dedicated to ensuring you are properly insured, our team is committed to providing quick answers to your questions and fostering a clear understanding of your coverage terms. Let us handle the insurance details while you focus on growing your business.


Transportation Team

Our Transportation Team, led by transportation risk specialists, is tailored to meet the unique needs of the transport industry. We go beyond standard insurance services, ensuring compliance with FMCSA (DoT) regulations and delivering certificates of insurance promptly to keep your wheels on the road. As your dedicated partner, our team is committed to understanding the intricacies of the transportation sector and providing comprehensive solutions that keep your business moving forward. Trust us to navigate the complexities while you stay focused on driving success.


Personal Lines Team

At Sica, we understand the importance of safeguarding your life, home, car, and cherished possessions. Our dedicated Personal Lines team is here to guide you through every step of your insurance journey, from exploring your initial options to answering all your renewal questions. Whether you’re purchasing a car, closing on a home, or navigating a personal injury claim, our team is committed to finding the best coverage for you. Offering homeowners’ and renters’ insurance, life insurance, auto insurance, and disability insurance, we ensure that you can enjoy your belongings with peace of mind, knowing you’re protected, whatever your circumstances may be.



Solutions Support Team

At Sica, our Solution Support Team is your reliable backbone, working seamlessly behind the scenes to ensure that all your insurance needs are met with efficiency and precision. Comprising experienced professionals, this team plays a vital role in coordinating and facilitating solutions across our various practice areas. Whether you need assistance with policy management, claims processing, or navigating regulatory requirements, our Solution Support Team is here to provide the support and guidance you require. Consider us your go-to resource for a smooth and streamlined insurance experience.



This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

©2024. All rights reserved. | Powered by Zywave Websites