E&O insurance

General liability and E&O insurance cover completely different risks — yet many consultants, attorneys, and accountants assume one covers what the other doesn't. This guide breaks down the plain-English difference between the two, the three most common coverage gaps that catch professional services firms off guard, a side-by-side comparison of E&O, GL, Cyber, and EPLI, and how to know whether your current limits actually match your firm's real exposure.

Limitation of liability clauses, indemnification language, and "no personal liability" entity structures all feel like protection — until a claim reveals their limits. This guide breaks down when courts refuse to enforce liability caps, why indemnification clauses can obligate you beyond what your insurance actually covers, the biggest misconception professional services firms have about Master Service Agreements, and why contracts and insurance need to be reviewed together, not separately.

A well-run consulting firm with a $1 million E&O policy still found itself facing a six-figure exposure — not from negligence, but from a policy limit that never grew with the firm. This story breaks down the four most common ways professional services firms end up underinsured without realizing it, what employment disputes and data breaches actually cost with and without adequate coverage, and a practical framework for matching your limits to your firm's real risk.